BWC Management Ltd defines personal information as information about an individual that enables someone to identify or contact a person and includes, among other things, a person’s full name, address, telephone number and e-mail address, as well as other information we maintain about a person in identifiable form in combination with one of the foregoing identifiers, such as account history, financial information, titles rented or purchased or categories of products rented or purchased. Categories of personal information that we collect include, for example:
When Does BWC Management Ltd Collect Personal Information?
BWC Management Ltd collects personal information from you when you voluntarily submit that information to BWC Management Ltd, for example: when you register on a Site; sign up for a subscription service; register for our e-newsletter service; participate in one of our sweepstakes, contests, or surveys; respond to an offer; purchase or rent products; or request to be on a mailing list. After you have registered your e-mail address on the Site and if you have clicked “Remember Me” or signed in to the Site, BWC Management Ltd collects Site behavior and browser information as you navigate through the Site. This information may be used to create a profile that we keep on individual Users that details their preferences, personal information and behavior. Consequently, collected information is tied to the User’s personally identifiable information and may be used to provide offers and improve the content of the Site for the User. This profile may also be used to tailor a User’s visit to our Website, and to direct pertinent marketing promotions to them.
What Happens When I Register On The Website?
In order to use certain features of this Website, a User must first complete a registration process. During registration, a User is required to provide basic contact information (such as name and e-mail address) and establish a password. Depending on the feature being used, the User may be required to provide other information associated with the use of that particular feature. For example, a User signing up for our subscription service will be required to provide an address for proof of location and financial information in the form of a credit card and expiration date for billing purposes, licensing purposes and future charges. Users signing up for our e-newsletter service may enter the types of books in which they are interested and about which they wish to receive information in the newsletter.
What Happens When I Place An Order On The Website?
Certain features of the Website do not require registration but may still require personal information to be entered, such as placing an order for a product. We request information from the User during the ordering process. For example, a User will be required to provide contact information (such as name, e-mail, and shipping address) and financial information (such as credit card and expiration date). This information is used for billing purposes and to fill Users’ orders. If we have trouble processing an order, the information is used to contact the User.
Does BWC Management Ltd Use Cookie Technology?
What Other Mechanisms Does BWC Management Ltd Use to Track User Behavior?
Some Site web pages and HTML-formatted e-mails and e-newsletters use web beacons to compile statistics about Website usage. A web beacon is an electronic image, called a single-pixel (1×1) or clear GIF. Web beacons can recognize certain types of information on a visitor’s computer, such as a visitor’s cookie number, time and date of a page view, and a description of the page where the Web beacon is placed. You may render some web beacons unusable by rejecting their associated cookies.
BWC Management Ltd and its third party vendors use web beacons to track and analyze non-personally identifiable usage information and to compile statistical information about our Users in order to improve the Website’s quality and to support our business. All data collected on behalf of BWC Management Ltd is owned and used by BWC Management Ltd. BWC Management Ltd reserves the right to publish non-personally identifiable, summary information regarding its Website visitors for promotional purposes and as a representative audience for business partners.
We also collect information in log files that include data such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We and our business partners use this information to analyze trends, administer the Site, track User’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
How Does BWC Management Ltd Handle Information from Children?
Please note that BWC Management Ltd has no intention of collecting personal information from individuals under the age of 13 (“children”). We are committed to protecting children’s privacy on the Internet, and we comply fully with the Children’s Online Privacy Protection Act (COPPA). Where appropriate, we will instruct children not to provide such information to us. If a parent becomes aware that a child has provided us with personal information, we ask that the parent or legal guardian of the child contact us by visiting www.profitcode.net, selecting ‘Contact Us’
How Does BWC Management Ltd Use Personal Information?
Use of Personal Information is for our internal business purposes. BWC Management Ltd uses the personal information you provide for the purposes for which it was provided, for example, to process an order; to record your rental of a product and its return date; to support an online subscription service; to collect debts and recover overdue rental products; to notify you that you have won a contest or sweepstakes; to respond to your inquiries or complaints or to contact you or send you information about your membership. In addition, BWC Management Ltd, its subsidiaries, and affiliates may share and use information collected through the Site to administer and manage our business, including, for example for account maintenance and collections purposes, and in connection with information technology services. In addition, personal information may be used to create a profile that we keep on individual Users that details their preferences and behaviour. This profile may be used by BWC Management Ltd, its subsidiaries or affiliates to develop and improve the products, benefits and services, BWC Management Ltd, its subsidiaries, affiliates and business partners offer to our Members or Users, to improve the Site and the associated user experience, and to develop pertinent marketing promotions to Users and Members.
Where permitted or required by law, BWC Management Ltd may collect, use or disclose your personal information without your consent, for example in response to a court order or subpoena or to comply with a legally permitted inquiry by a government agency.
When Will I Be Contacted by BWC Management Ltd?
You may receive products and communications associated with your transactions with BWC Management Ltd, such as rentals, purchases, subscriptions, sweepstakes, and contests. You may also receive communications from BWC Management Ltd related to transactions that appear to be from you or which appear to be fraudulent. You may be contacted in regards to an issue on your account or in response to a customer service contact by you or in response to a specific request from you such as clicking on a “forgot my password” link. Users who sign up for e-newsletter subscriptions will receive e-mails in accordance with their selection and preferences. These administrative communications also may be accompanied by information about products and services, special offers and upcoming promotions or events offered by BWC Management Ltd, our subsidiaries, our affiliates or our marketing partners that we think may be of interest to you (“direct marketing”).
You may periodically receive from BWC Management Ltd, its subsidiaries and affiliates unsolicited direct marketing communications by mail (delivered via the United States Postal Service). BWC Management Ltd, its affiliates, and its subsidiaries will send standalone direct marketing e-mail communications to you only if you have agreed previously. We support the option to not receive these types of communications. Please see the following section: How Can I Opt Out of Receiving Direct Marketing from BWC Management Ltd?
What Personal Information Does BWC Management Ltd Give to Others?
Transfer of Personal Information to Third Party Goods and Services Providers. BWC Management Ltd employs third party vendors, service providers, and suppliers to perform various functions on our behalf. Such services include: fulfilling orders; processing credit card or check card payments; collecting debts; removing repetitive information from customer lists; analyzing data; developing, hosting and maintaining our Websites and databases; sending and receiving e-mail and other communications; and staffing customer service call centers. These third parties may have access to personally identifiable information as reasonably necessary for the third party to provide these services. These third-parties are not allowed to use the personally identifiable information except for the purpose of providing these services. Certain information collected in connection with transactions may be provided to third parties for use in transaction authorization, fraud scoring, and payment card fraud prevention modeling.
BWC Management Ltd, its affiliates and its subsidiaries (if permitted by BWC Management Ltd) on occasion may disclose to their affiliates and business partners certain data, such as names and addresses and the genre of products rented or purchased by Users or Members, so that the business partner may send their own direct marketing communications to Users and Members. BWC Management Ltd will not provide User or Member e-mail addresses to affiliates or business partners unless the User or Member has provided express permission to BWC Management Ltd. If you would prefer that BWC Management Ltd not disclose your personal information to its affiliates or business partners for direct marketing purposes, subject to legal, or contractual restrictions and legal notice you may opt out of such uses and/or disclosures by (a) checking the appropriate “Opt Out” box in any applicable e-mail communication or e-newsletter, (b) visiting www.profitcode.net, selecting ‘Contact Us’.
Third Party Features. From time to time BWC Management Ltd may include additional features and functionality from third parties on our Websites. Certainty of these features and functions may require BWC Management Ltd to send selected information about your books queue, to the third party. If you do not wish for BWC Management Ltd to share this information, you will have a reasonable opportunity to opt-out of these third-party features and functions. BWC Management Ltd will never send your password or your financial information to any third party through these features or functions.
Public postings. If you disclose your personal information in a manner that will be posted publicly such as in a product review your posting will be seen by others. In addition, if you elect to participate in certain community features offered from time to time, selected information about you, including information about your books queue, may be shared with other participants in these community features. Also, BWC Management Ltd may make it possible for certain third-party websites to be accessed directly from our Websites and for selected information about you to be provided to these third-party websites if you are also a user of these third party websites. If a third-party website allows other users to view information about you (e.g., through posting to a publicly available profile page), the information provided by BWC Management Ltd will be visible to other users of the third-party website.
How does BWC Management Ltd Protect Personal Information?
BWC Management Ltd takes reasonable measures to protect the personal information it collects, uses, stores or discloses. We have implemented physical, technological and organizational procedures designed to protect the integrity and security and to ensure the appropriate use, of your personal information. These procedures are appropriate to the nature, sensitivity, and format of the personal information collected, used, stored or disclosed by BWC Management Ltd. For example, BWC Management Ltd uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card or check card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions.
What About Links to Other Websites?
How Can I Access or Correct My Personal Information?
If a User’s personally identifiable information changes (such as zip code, phone, e-mail or postal address), or if a User no longer desires our service, we provide a way to correct or, update or delete/deactivate Users’ personally identifiable information. You can review or change some of your personal information as follows:
You can review and change certain account related information by visiting BWC Management Ltd, submitting suitable identification and giving the BWC Management Ltd your changes such as providing a new address or phone number, removing names from your account, changing your credit card or check card information, etc.
You can review and change certain Site related information by visiting the Site, entering your e-mail address and password and accessing the “My Account” area.
Note that in most cases, BWC Management Ltd will retain the previously entered data.
Video Privacy Protection Act of 1988. BWC Management Ltd supports the Video Privacy Protection Act of 1988 and will use reasonable commercial efforts to require employee and business partner compliance with the Act.
REQUIRED BY NEW YORK LAW: This videotape service provider from time to time provides to marketers of goods and services, the names, and addresses of customers and a description or subject matter of materials rented by video customers. You have the right to elect not to have your name, address or the description or subject matter of any material rented included in such lists. This election may be changed by you, in writing, at any time.
Web: visit www.profitcode.net, select ‘Contact Us’ and complete the contact form